Delivery Charges


Delivery Charges include handling, admin and packaging fee. 
Delivery charges depend on weight and destination. 
Delivery is by Fastway, AAE, Courier Please and other traceable courier. 

Delivery Time 
Standard delivery within Australia is 3 – 7 working days (excluding Public Holidays and Christmas period) once payment has been received.If no-one is available at the time of delivery and if your parcel is sent by Fastway Courier or other Courier, you will receive a calling card to organise another delivery time. We will make every effort to ensure that your order is delivered within the estimated delivery time however due to circumstances outside of our control your order may be delayed. PNW cannot guarantee delivery time frames. 

Damage in transit 
If your package is sent within Australia, your parcel is fully insured by PNW. All orders sent by Fastway courier or other courier must be signed for. 

Acceptance of delivery 
All deliveries will require a signature. When you receive your package, check that the packaging has not been damaged or tampered with. If so, write this clearly on the delivery note of the delivery acceptance form. Please note that anyone who signs for the goods at your nominated delivery address will be assumed to be authorised by you to do so. This includes but is not limited to staff, colleagues, relatives and friends.